Shipping Policy
Thank you for choosing PetDailyKit, your trusted online pet store! This shipping policy outlines the details of our shipping services within the United States. Please review this policy to understand our shipping methods, delivery timeframes, charges, and any additional information relevant to your orders.
Shipping Methods
We primarily utilize reputable shipping carriers, such as FedEx, UPS, and USPS, to ensure reliable and prompt delivery of your pet products. The shipping method will be determined based on factors such as the destination, package weight, and shipping speed selected during checkout.
Shipping Locations
We currently ship within the United States, including all states and territories.
Order Processing Time
Once you place an order with PetDailyKit, please allow 1-2 business days for order processing. Our dedicated team works diligently to prepare and package your items securely.
Shipping Timeframes
Once your order processed it will take approximately 2 to 3 days. Please note that these are approximate timeframes and may vary depending on factors beyond our control, such as weather conditions or carrier delays.
Shipping Charges
The shipping charges for your order will be calculated based on the weight, dimensions, destination, and selected shipping method. During the checkout process, you will see the exact shipping cost before finalizing your order. We may offer free shipping promotions from time to time, which will be clearly communicated on our website and promotional materials.
Order Tracking
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the respective carrier’s website. Please allow some time for the tracking information to be updated after you receive the tracking number.
Undeliverable Packages
If a package is deemed undeliverable due to an incorrect address provided by the customer or other reasons beyond our control, it will be returned to us. In such cases, we will contact you to confirm the shipping address or make alternative arrangements. Additional shipping charges may apply for reshipping the package.
Order Modifications and Cancellations
Once an order is placed, modifications or cancellations may only be possible within the first 24 hours. Please contact our customer support team as soon as possible with any requests for changes or cancellations.
Shipping Restrictions
Some pet products may have specific shipping restrictions imposed by carriers or local laws. If any such restrictions apply to your selected items, we will notify you during the checkout process or contact you directly to discuss alternative solutions.
Contact Us
If you have any questions or concerns regarding our Shipping Process, please contact us at:
Email: [email protected]
Our customer service team is available to assist you.
PetDailyKit reserves the right to update or modify this shipping policy at any time without prior notice. It is recommended to review this policy periodically for any changes. By placing an order with us, you acknowledge and agree to abide by the terms and conditions outlined in this shipping policy.
Thank you for choosing PetDailyKit. We appreciate your support and value your satisfaction with our products and services.